Claims Information

Photo of a person writing on a paper Your travel insurance claim is very important to us. CSA Travel Protection is committed to providing prompt, fair and equitable claims service.

On our Request a Claim Form page, you can download the appropriate claim form packet needed for your claim(s). Please note that each packet outlines what is needed for your specific claim type.

Call CSA's Claims Department toll-free at (800) 541-3522.

The CSA Claims Department Pledges the Following to All Insured Clients:

  • Claim forms are sent the same day as requested.
  • On receipt of your completed claims form, it will be assigned to a representative who will manage the file to resolution.
  • Claims are processed in a timely manner.
  • Phone calls are returned within one business day (most calls are returned on the same day they are received).
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Producer Check

If you have a producer or agent code, enter it in the box above and click Submit to proceed.


Note: If you do not enter a producer/agent code, or wish to proceed by clicking Cancel, be advised the plan and pricing you choose may differ from the CSA product offered by your travel agent.